Partner testimonials

A living roof bus shelter in Leicester with people walking past.

We value honesty

We don't make promises we can't keep, but you don't have to take our word for it. We engage our partners for feedback on our performance to gain insight into our strengths and identify opportunities for growth.

The results from our 2023 annual survey are a testament to our dedicated team, with customer satisfaction rates averaging 90% across our team, services, and products. It’s something we’re incredibly proud of. But still something we strive to improve.

Clear Channel people satisfaction

Clear Channel product satisfaction

Clear Channel service satisfaction

02 What our partners say

They are dedicated, extremely responsive and go above and beyond to provide an exemplar service which is reflected in the high standard of the asset and low number of complaints received from the public. I would have no hesitation in recommending Clear Channel to other local authorities due to the level of service provided by its staff.

Cardiff County Council

Good working relationships with the team and always on hand to assist and support for projects in the City, a very approachable team. Matters are usually dealt with promptly with feedback and updates provided.

Aberdeen city council

Clear Channel are a very environmentally committed company, the majority of our shelter stock are solar powered, seats are made from recycled materials and the operational vehicles that service our estate are hybrid.

Leicester City Council

Transport for West Midlands

We have been partners of Transport for West Midlands for over two decades, providing public infrastructure and commercial opportunities. Built on trust and shared goals, this collaboration focuses on innovation and sustainability, significantly improving public transport services in the West Midlands.