Partner testimonials

At Bauer Media Outdoor, we take pride in building strong, long-lasting partnerships, which is why we value feedback and continuously strive to improve our services.

A living roof bus shelter in Leicester with people walking past.

We value honesty

We encourage our partners to give feedback on our performance to gain insight into our strengths and identify growth opportunities.

The results from our 2023 annual survey are a testament to our work, with customer satisfaction rates averaging 90% across our team, services, and products. It’s something we’re incredibly proud of. But still, something we strive to improve.

People satisfaction

Product satisfaction

Service satisfaction

02 What our partners say

They are dedicated, extremely responsive and go above and beyond to provide an exemplary service which is reflected in the high standard of the asset and low number of complaints received from the public. I would have no hesitation in recommending them to other local authorities due to the level of service provided by its staff.

Cardiff County Council

Good working relationships with the team and always on hand to assist and support for projects in the City, a very approachable team. Matters are usually dealt with promptly with feedback and updates provided.

Aberdeen City Council

They are a very environmentally committed company, the majority of our shelter stock are solar powered, seats are made from recycled materials, and the operational vehicles that service our estate are hybrid.

Leicester City Council

We’re proud to be part of the journey to Carbon Net Zero. Through our partnership, we’re delivering advanced solar and grid-connected lighting that cuts CO2 emissions and makes their ad infrastructure more sustainable. Together, we’re driving innovation to build a greener, more responsible future for Out of Home advertising.

Solar AdTek

Transport for West Midlands

For over two decades, we've partnered with Transport for West Midlands to deliver vital public infrastructure and create valuable commercial opportunities. Built on a foundation of trust and shared goals, our collaboration emphasises innovation and sustainability, helping to enhance public transport services across the West Midlands.

Get in touch

Contact us now if you’d like to explore new opportunities or discover how we can better serve your communities, and we will put you in touch with one of our partnership team.